At Elevar, we work with trusted shipping carriers to deliver your order safely and efficiently. Depending on product availability and your location, your order may be shipped from one of our international fulfillment facilities.

🇺🇸 United States

Processing time: 1–2 business days
Estimated delivery: 4–12 business days

Most US orders arrive within 7–10 business days after being shipped.

Once your order has been processed and shipped, you'll receive a tracking number via email or SMS.

Please allow up to 3 days for tracking information to begin updating after your tracking number has been issued.

How Your Order Is Processed

After you place your order, we:

1. Verify and process your order
2. Perform a quality check on your item
3. Carefully package your order
4. Ship your order with a trusted carrier
5. Send you your tracking information automatically

Most orders are processed and shipped within 48 hours.

🌎 International Shipping

We also ship to customers worldwide.

Canada: 4–12 business days
United Kingdom: 4–12 business days
New Zealand: 4–12 business days
Rest of World: 10–21 business days

Delivery times are estimates and may vary depending on your location, customs processing, carrier delays, holidays, and other circumstances outside of Prestige's control.

Tracking Your Order

Once your order has shipped, you'll automatically receive an email or SMS containing your tracking number.

Please note that tracking information may take up to 3 days to appear or update after shipment.

If your tracking hasn't updated after this period, please contact our customer service team at info@elevar-shoes.com and we'll be happy to assist you.

Failed or Refused Deliveries

Please make sure your shipping address is correct when placing your order.

If a package cannot be delivered due to customer-related reasons, including:

• An incorrect or incomplete shipping address
• The recipient being unavailable
• Refusal to accept the package
• Failure to collect the package

the package may be returned to Prestige.

Any return shipping, original shipping, customs, duties, or tax costs resulting from a customer-related delivery issue may be deducted from your refund.

If your tracking shows "Delivered" but you have not received your package, please first check with household members, neighbors, and your local carrier. If you still cannot locate your package, contact us at info@elevar-shoes.com and we'll help investigate the issue.

Questions About Your Order?

Our customer service team is here to help.

Email: info@elevare-shoes.com